The last delivery day before Christmas will be Friday the 22nd of December, for which we will require orders placed by 4pm on Wednesday the 20th. Any orders that are placed later than the 20th will not arrive until the 28th. There will be no gluten free bread available for delivery on the 27th of December but we will be delivering on Friday the 29th – orders will need to be placed by Wednesday the 27th at 4pm. There will be no deliveries being made on the 1st of January 2024 and any orders placed that day will not arrive until the 3rd at the earliest.
We supply many coffee shops, delis, garden centres and more through our online shop. If you have a business and would like to place an order, please get in touch for a wholesale discount code so that you do not pay the retail prices displayed.
Online Delivery Days
Orders are shipped Monday to Friday and we will try to get your parcel out on a next day basis for orders placed up to 12pm. We cannot deliver over weekends unfortunately – therefore, orders placed over the weekend will be delivered the following Tuesday. We use DPD as our courier. You will receive an alert from DPD with a one hour window on the day of delivery (please be sure to provide a mobile number when checking out).
Gluten Free Bread
Gluten Free Bread orders are delivered on Wednesdays and Fridays only. Orders need to be placed by 1pm on Monday for delivery on Wednesday and by 1pm on Wednesday for delivery on Friday. Any orders placed after 1pm on Monday will not be delivered until the Friday. Similarly, any orders placed after 1pm on Wednesday will not be delivered until the following Wednesday. Please get in touch before ordering if you think you may have missed the deadline and we will see what we can do.
Telephone numbers and addresses for our shops can be found here.
General Delivery Info
Delivery is charged at £6.50 per order and we ship via DPD on a ‘next day’ service once the order is processed and made. We offer free delivery on orders over £100. Orders can only be accepted online from customers providing a shipping address in mainland England, Wales and the lowlands of Scotland. When ordering, it is really important to provide instructions on a safe place to leave the parcel if you are not going to be in (or which neighbour to deliver to). We cannot unfortunately accept responsibility for parcels that go missing or are damaged once they have been delivered to the address provided if no delivery instruction was given when ordering.
Delivery to Ireland, The Highlands in Scotland and the Isle of Wight are not possible unfortunately.
Please note, we do not deliver on weekends or over bank holidays.
Cancellation of orders can be made up until 11am the day before delivery. Unfortunately we cannot accept changes to Gluten Free bread orders after the 1pm deadline, as the loaves are made to order and if cancelled would therefore be wasted. Any cancelation of bread made after the 1pm deadline on the two order cut-off days will therefore not be refunded. Cancellations need to be made via email to firstname.lastname@example.org.
If you are unhappy with your purchase please get in touch within 7 days of receipt.
All gluten free products are made by us in our separate gluten free bakery. Our company is registered in Bristol, England with registration number: 344817
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